FAQs
How long does shipping take?
Orders are processed within [1–2 business days]. Delivery usually takes [7–15 business days], depending on your location.
Do you ship internationally?
Yes, we ship to most countries. Shipping time and cost vary by destination — you'll see the exact estimate at checkout.
How can I track my order?
Once your order ships, you'll get a tracking number by email. You can use it to follow your package right to your door.
What payment methods do you accept?
We accept all major credit and debit cards, plus [PayPal / Shop Pay / Apple Pay — list what you actually support]. All payments are processed securely.
Can I change or cancel my order?
Contact us within [X hours] of placing your order and we'll do our best to update or cancel it before it ships. Once it's shipped, we're no longer able to make changes.
What's your return policy?
If something isn't right, reach out within [14–30 days] of delivery. We'll walk you through the return or exchange process.
What if my item arrives damaged or wrong?
Email us a photo of the item at [support email] and we'll send a replacement or refund — no return needed in most cases.
How do I contact support?
Email us at [support email] or use the contact form on our site. We reply within [24–48 hours].
Are your products covered by a warranty?
Most items include a [X-month] manufacturer warranty against defects. Details are listed on each product page.
Do you offer discounts or promotions?
Sign up for our newsletter to hear about new products, restocks, and occasional sales first.